Recruiting Operations Coordinator (Contract)


Contract Position


As a Recruiting Operations Coordinator at Intercom, you will be responsible for delivering an optimal recruiter and candidate interview experience by managing the end-to-end interview scheduling process, supporting global teams with complex scheduling requests, and providing general recruiting systems support. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

What you'll do

  • Candidate experience: Serve as the main point of contact for candidates throughout the hiring process.
  • Interview Coordination: Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers.
  • Greenhouse (ATS) Super User: System maintenance, updating candidate & job records, offer & email template maintenance and auditing jobs.
  • Identify opportunities to improve the recruiter & candidate experience and scheduling efficiencies
  • Integrate system enhancements to existing recruiting processes
  • Partner closely with operations teams on candidate and new hire audits to ensure smooth onboarding experience
  • Represent Intercom’s mission, vision, and values with integrity and professionalism


  • 2+ years of Recruiting related experience
  • Comfortable with Greenhouse ATS & Goodtime scheduling. Experience working in an environment with Workday integrations in place
  • Team player with a sense of ownership and “get things done” attitude - self-motivated and able to thrive in a fast-paced and self-directed environment.
  • Excellent attention to detail and organizational skills.
  • Excellent communication skills (written, verbal, presentation, and interpersonal), exemplary customer service skills, the ability to manage multiple tasks and competing priorities and adapt to a fluid, high-growth environment
  • Values and respects confidentiality


Click below to be taken to the Intercom hiring page.


San Francisco, California

Contract Length

Contract duration: Ongoing


$66,400 - $89,800 (per year)


greenhouse goodtime workday

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