Jira/Confluence Atlassian Administrator (Contract)
Twitch
Contract PositionSummary
Experienced Jira/Confluence Atlassian Administrator needed to support application configurations, data management, and end-user functionality for Twitch's Enterprise Systems Engineering team on a 9-month contract basis.
What you'll do
- Administer and support Atlassian Jira and Confluence platforms, including user management, permission schemes, workflows, and configurations.
- Provide technical support to end-users through Jira Service Desk, resolving issues and answering inquiries.
- Develop custom solutions and integrations utilizing REST APIs to extend the functionality of Jira and Confluence and meet our requirements.
- Monitor system performance, identify bottlenecks, and troubleshoot performance issues to ensure optimal uptime and responsiveness.
- Document processes, procedures, and configurations related to Jira and Confluence administration and support.
- Analyze, review and document application usage to perform data cleanup and archival.
- Work directly with multiple teams to understand needs and provide recommendations in workflows and configurations.
Requirements
- 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence), supporting 3rd party add-ons (Proforma, Structure, etc.) and integrations
- 3+ years writing JQL queries and Jira Dashboards
- 3+ years creating Jira workflows and schemes
- 2+ years experience working with Atlassian Jira Service Management
- 2+ years experience writing Groovy scripts for ScriptRunner For Jira
- Strong customer Support/Help Desk Experience
- Experience with Atlassian Datacenter to Cloud migrations
- Experience in performance tuning of Java applications like Jira and Confluence
Apply
Click below to be taken to the Twitch hiring page.
Location
Remote (United States)Contract Length
9 monthsCompensation
$80 - $100 (per hour)Keywords
jira confluence rest apis jql queries jira dashboards jira workflows groovy scripts scriptrunner for jira atlassian datacenter java applicationsSimilar Jobs
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