Jira/Confluence Atlassian Administrator (Contract)

Twitch

Contract Position

Summary

Experienced Jira/Confluence Atlassian Administrator needed to support application configurations, data management, and end-user functionality for Twitch's Enterprise Systems Engineering team on a 9-month contract basis.

What you'll do

  • Administer and support Atlassian Jira and Confluence platforms, including user management, permission schemes, workflows, and configurations.
  • Provide technical support to end-users through Jira Service Desk, resolving issues and answering inquiries.
  • Develop custom solutions and integrations utilizing REST APIs to extend the functionality of Jira and Confluence and meet our requirements.
  • Monitor system performance, identify bottlenecks, and troubleshoot performance issues to ensure optimal uptime and responsiveness.
  • Document processes, procedures, and configurations related to Jira and Confluence administration and support.
  • Analyze, review and document application usage to perform data cleanup and archival.
  • Work directly with multiple teams to understand needs and provide recommendations in workflows and configurations.

Requirements

  • 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence), supporting 3rd party add-ons (Proforma, Structure, etc.) and integrations
  • 3+ years writing JQL queries and Jira Dashboards
  • 3+ years creating Jira workflows and schemes
  • 2+ years experience working with Atlassian Jira Service Management
  • 2+ years experience writing Groovy scripts for ScriptRunner For Jira
  • Strong customer Support/Help Desk Experience
  • Experience with Atlassian Datacenter to Cloud migrations
  • Experience in performance tuning of Java applications like Jira and Confluence

Apply

Click below to be taken to the Twitch hiring page.

Location

Remote (United States)

Contract Length

9 months

Compensation

$80 - $100 (per hour)

Keywords

jira confluence rest apis jql queries jira dashboards jira workflows groovy scripts scriptrunner for jira atlassian datacenter java applications

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