Part-Time Community Associate, Williamsburg

WeWork

Part-Time Position

Summary

As a Community Associate at WeWork, you will be the primary point of contact for the community, acting as the face of the organization to create a welcoming and collaborative environment for members through events and relationship-building, while ensuring operational efficiency and promoting service offerings.

What you'll do

  • Cover the front desk during set business hours and be an on-site point of contact
  • Greet members and guests with a warm and welcoming demeanor
  • Ensure all visiting guests are in accordance with WeWork's guest policy
  • Learn the names of members and guests to build relationships
  • Anticipate member and guest needs before they arise
  • Keep the front desk clean and organized
  • Notify members of any food deliveries and couriers
  • Answer questions from members and guests related to the building
  • Provide feedback on programming types and evaluate events
  • Celebrate members' successes and milestones through gifts and notes
  • Distribute necessary info to promote events
  • Identify and execute opportunities to connect members with each other
  • Know and recommend local services and venues
  • Be active on the WeWork member network
  • Receive, process, sort, and organize all mail
  • Keep the mailroom organized and clean
  • Investigate, escalate, and resolve 'lost' packages
  • Track, audit, and organize keys collected and distributed
  • Provide support for an automated coffee machine for guests and members

Requirements

  • College graduate with a four-year degree preferred, but not required
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills

Apply

Click below to be taken to the WeWork hiring page.

Location

Brooklyn, NY United States of America

Contract Length

Compensation

$22 - $24 (per hour)

Keywords

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As a Community Associate at WeWork, you will be the primary point of contact for the community, acting as the face of the organization to create a welcoming and collaborative environment for members through events and relationship-building, while ensuring operational efficiency and promoting service offerings.