Part-Time Community Associate, Williamsburg
WeWork
Part-Time PositionSummary
As a Community Associate at WeWork, you will be the primary point of contact for the community, acting as the face of the organization to create a welcoming and collaborative environment for members through events and relationship-building, while ensuring operational efficiency and promoting service offerings.
What you'll do
- Cover the front desk during set business hours and be an on-site point of contact
- Greet members and guests with a warm and welcoming demeanor
- Ensure all visiting guests are in accordance with WeWork's guest policy
- Learn the names of members and guests to build relationships
- Anticipate member and guest needs before they arise
- Keep the front desk clean and organized
- Notify members of any food deliveries and couriers
- Answer questions from members and guests related to the building
- Provide feedback on programming types and evaluate events
- Celebrate members' successes and milestones through gifts and notes
- Distribute necessary info to promote events
- Identify and execute opportunities to connect members with each other
- Know and recommend local services and venues
- Be active on the WeWork member network
- Receive, process, sort, and organize all mail
- Keep the mailroom organized and clean
- Investigate, escalate, and resolve 'lost' packages
- Track, audit, and organize keys collected and distributed
- Provide support for an automated coffee machine for guests and members
Requirements
- College graduate with a four-year degree preferred, but not required
- Customer service and/or sales experience a plus
- Must have strong verbal and written communication skills
- Outstanding interpersonal and multitasking skills
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- Passion for entrepreneurial communities
- Passion and understanding of WeWorkâs mission and values
- Proficient in basic computer skills
Apply
Click below to be taken to the WeWork hiring page.
Location
Brooklyn, NY United States of AmericaContract Length
Compensation
$22 - $24 (per hour)Keywords
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As a Community Associate at WeWork, you will be the primary point of contact for the community, acting as the face of the organization to create a welcoming and collaborative environment for members through events and relationship-building, while ensuring operational efficiency and promoting service offerings.