Senior Design Program Manager (Contract)


Contract Position


Seeking a Senior Design Program Manager (Contract) to join Twitch's UX Operations team, responsible for managing projects and programs, developing end-to-end processes, and supporting cross-functional design projects to enhance customer experience.

What you'll do

  • Manage projects and programs for the UX Organization ranging from simple maintenance all the way to
  • Execute, manage and continuously assess discovery and delivery processes to meet the needs of the program - i.e. ensure the right activities, artifacts and meetings or routines are in place
  • Stand-up supporting rituals and routines to support elevation of cross-department design projects from discovery to validation into a program of work
  • Identify solutions for project teams to apply depending on project or program type, i.e. leverage iterative design sprints for rapid ideation or design solutions; where to involve Accessibility reviews, UXR engagement or Design System engagement
  • Create reporting and supporting rituals via JIRA and other tooling (Lucidchart, Google) to drive and measure daily execution, monthly reporting and progress-to-annual goals for the team to track against - this is both for the individual project teams, cross functional partners (Accessibility, TPM) and for UX leadership
  • Develop resourcing, capacity planning and run table stakes program management routines like sprint planning, grooming, walking the board, etc.
  • Be a trusted advisor and strategic partner to Directors of UX Design & Research supporting roadmap planning, helping galvanize and increase engagement across the team
  • Work closely with and be an advocate for key internal teams such as Accessibility, Design Systems
  • Be a resource and key collaborator with Product, Engineering and other cross-functional support or control partners; working collectively to identify opportunities to improve the design process and conversely to advocate for the design process across the business
  • Be able to speak to and advocate for Design and Research process, creating supporting materials as needed
  • Build relationships with the designers and raise their concerns to design leadership in a detailed and applicable style


  • 8+ years managing complex projects for a large software business
  • Proficiency with project management software especially JIRA / Atlassian tools
  • Deep understanding of complex processes, design and / or research process standards and practices
  • Helped teams of designers and / or researchers create a process to clarify ambiguous problems
  • Proficiency in written communication, detailed notes or documentation creator
  • Comprehension of common design tools such as Figma and Sketch
  • Commitment to following through and helping others make decisions


Click below to be taken to the Twitch hiring page.


Remote (United States)

Contract Length

11 months


$105 - $115 (per hour)


jira atlassian tools figma sketch

Similar Jobs

Looking for something similar to this position from Twitch? Check out our positings below.

20 days ago
Mountain View, CA / Remote friendly (US + Canada Only)
Contract Position

This role as a Production Designer at Khan Academy involves creating visual design assets to support various teams within the organization, such as Philanthropy, Marketing, Districts, Khan Academy Kids, and International teams, for a 3-month contract at $42/hour.

22 days ago
Remote: Italy
Contract Position

This job involves being a Production Designer for B2B Events on a contract basis at Neo4j, where the focus is on creating impactful event booth designs and other creative materials to support the growth of the developer-first brand.

27 days ago
Remote: Italy
Contract Position

Join our team at Neo4j as a production designer contractor, where you'll support the growth of our developer-first brand by executing creative requests and driving business impact through innovative design solutions.

27 days ago
Remote: Spain
Contract Position

Join Neo4j's Brand & Creative Services team as a production designer contractor, supporting the growth of their developer-first brand by executing various creative requests and contributing to impactful business solutions daily.