Senior Design Program Manager (Contract)
Twitch
Contract PositionSummary
Seeking a Senior Design Program Manager (Contract) to join Twitch's UX Operations team, responsible for managing projects and programs, developing end-to-end processes, and supporting cross-functional design projects to enhance customer experience.
What you'll do
- Manage projects and programs for the UX Organization ranging from simple maintenance all the way to
- Execute, manage and continuously assess discovery and delivery processes to meet the needs of the program - i.e. ensure the right activities, artifacts and meetings or routines are in place
- Stand-up supporting rituals and routines to support elevation of cross-department design projects from discovery to validation into a program of work
- Identify solutions for project teams to apply depending on project or program type, i.e. leverage iterative design sprints for rapid ideation or design solutions; where to involve Accessibility reviews, UXR engagement or Design System engagement
- Create reporting and supporting rituals via JIRA and other tooling (Lucidchart, Google) to drive and measure daily execution, monthly reporting and progress-to-annual goals for the team to track against - this is both for the individual project teams, cross functional partners (Accessibility, TPM) and for UX leadership
- Develop resourcing, capacity planning and run table stakes program management routines like sprint planning, grooming, walking the board, etc.
- Be a trusted advisor and strategic partner to Directors of UX Design & Research supporting roadmap planning, helping galvanize and increase engagement across the team
- Work closely with and be an advocate for key internal teams such as Accessibility, Design Systems
- Be a resource and key collaborator with Product, Engineering and other cross-functional support or control partners; working collectively to identify opportunities to improve the design process and conversely to advocate for the design process across the business
- Be able to speak to and advocate for Design and Research process, creating supporting materials as needed
- Build relationships with the designers and raise their concerns to design leadership in a detailed and applicable style
Requirements
- 8+ years managing complex projects for a large software business
- Proficiency with project management software especially JIRA / Atlassian tools
- Deep understanding of complex processes, design and / or research process standards and practices
- Helped teams of designers and / or researchers create a process to clarify ambiguous problems
- Proficiency in written communication, detailed notes or documentation creator
- Comprehension of common design tools such as Figma and Sketch
- Commitment to following through and helping others make decisions
Apply
Click below to be taken to the Twitch hiring page.
Location
Remote (United States)Contract Length
11 monthsCompensation
$105 - $115 (per hour)Keywords
jira atlassian tools figma sketchSimilar Jobs
Looking for something similar to this position from Twitch? Check out our positings below.
16 days ago
Remote: Italy
This job involves being a Production Designer for B2B Events on a contract basis at Neo4j, where the focus is on creating impactful booth designs, managing design processes, and delivering event assets to local markets.
Last month
Mountain View, CA / Remote friendly (US + Canada Only)
This role as a Production Designer at Khan Academy involves creating visual design assets to support various teams within the organization, such as Philanthropy, Marketing, Districts, Khan Academy Kids, and International teams, for a 3-month contract at $42/hour.
Last month
Remote: Italy
This job involves being a Production Designer for B2B Events on a contract basis at Neo4j, where the focus is on creating impactful event booth designs and other creative materials to support the growth of the developer-first brand.
Last month
Remote: Italy
Join our team at Neo4j as a production designer contractor, where you'll support the growth of our developer-first brand by executing creative requests and driving business impact through innovative design solutions.