Part-Time Community Associate, Sacramento
WeWork
Part-Time PositionSummary
As a Community Associate at WeWork in Sacramento, you will be the primary point of contact for the community, embodying the essence of WeWork's values and mission by fostering a collaborative environment, ensuring operational efficiency, and promoting growth through service offerings and events.
What you'll do
- Cover the front desk during the building’s set business hours and be an on-site point of contact
- Greet members and guests with a warm and welcoming demeanor
- Ensure all visiting guests are in accordance with WeWork's guest policy
- Learn the names of members and guests to facilitate a sense of community
- Anticipate member and guest needs before they arise
- Ensure building-specific forms are up to date
- Keep the front desk clean and organized
- Notify members of any food deliveries and couriers
- Answer questions from members and guests related to the building
- Provide feedback on programming types and evaluate events
- Celebrate members’ successes and milestones through gifts and notes
- Distribute necessary info to promote events
- Ensure building-specific operational requirements are met for each event
- Input notes into Spacestation or equivalent system about Members
- Identify and execute opportunities to connect members with each other
- Recommend local services and venues to members
- Be active on the WeWork member network to engage members
- Know and explain WeWork policies and procedures to members
- Ensure appropriate music levels and activations
- Write and send broadcasts relating to building updates
- Receive, process, sort, and organize all mail
- Keep the mailroom organized and clean
- Return unidentified mail and former member mail after 30 days
- Ensure courier parcels have correct details for pick-ups
- Investigate, escalate, and resolve lost packages
- Track, audit, and organize keys collected and distributed
- Manage keycard stock and request new inventory as needed
- Collect keys and key cards upon move-out
- Review location and use of Emergency Equipment
- Provide support for an automated coffee machine for guests and members
Requirements
- College graduate with a four-year degree preferred, but not required
- Customer service and/or sales experience a plus
- Must have strong verbal and written communication skills
- Outstanding interpersonal and multitasking skills
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- Passion for entrepreneurial communities
- Passion and understanding of WeWork’s mission and values
- Proficient in basic computer skills
Apply
Click below to be taken to the WeWork hiring page.
Location
Sacramento, CA United States of AmericaContract Length
Compensation
$20 - $22 (per hour)Keywords
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