Part-Time Community Associate, Sacramento

WeWork

Part-Time Position

Summary

As a Community Associate at WeWork in Sacramento, you will be the primary point of contact for the community, embodying the essence of WeWork's values and mission by fostering a collaborative environment, ensuring operational efficiency, and promoting growth through service offerings and events.

What you'll do

  • Cover the front desk during the building’s set business hours and be an on-site point of contact
  • Greet members and guests with a warm and welcoming demeanor
  • Ensure all visiting guests are in accordance with WeWork's guest policy
  • Learn the names of members and guests to facilitate a sense of community
  • Anticipate member and guest needs before they arise
  • Ensure building-specific forms are up to date
  • Keep the front desk clean and organized
  • Notify members of any food deliveries and couriers
  • Answer questions from members and guests related to the building
  • Provide feedback on programming types and evaluate events
  • Celebrate members’ successes and milestones through gifts and notes
  • Distribute necessary info to promote events
  • Ensure building-specific operational requirements are met for each event
  • Input notes into Spacestation or equivalent system about Members
  • Identify and execute opportunities to connect members with each other
  • Recommend local services and venues to members
  • Be active on the WeWork member network to engage members
  • Know and explain WeWork policies and procedures to members
  • Ensure appropriate music levels and activations
  • Write and send broadcasts relating to building updates
  • Receive, process, sort, and organize all mail
  • Keep the mailroom organized and clean
  • Return unidentified mail and former member mail after 30 days
  • Ensure courier parcels have correct details for pick-ups
  • Investigate, escalate, and resolve lost packages
  • Track, audit, and organize keys collected and distributed
  • Manage keycard stock and request new inventory as needed
  • Collect keys and key cards upon move-out
  • Review location and use of Emergency Equipment
  • Provide support for an automated coffee machine for guests and members

Requirements

  • College graduate with a four-year degree preferred, but not required
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills

Apply

Click below to be taken to the WeWork hiring page.

Location

Sacramento, CA United States of America

Contract Length

Compensation

$20 - $22 (per hour)

Keywords

spacestation welkio ipad

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