Sr. Change & Program Manager (Contract)

PlayStation Global

Contract Position

Summary

This job is a vital support role within the Global Partner Services, Service Delivery team, focusing on Change and Program Management for large-scale initiatives at PlayStation. The successful candidate will work on developing and administering changes to benefit partners and internal employees, ensuring user acceptance and minimizing resistance through strategic planning and execution.

What you'll do

Developing and administering Change for partners and internal employees
Assisting with the development of Change management strategies and plans
Taking ownership of program management aspects of large scale change initiatives
Focusing on process and technology change from end-to-end
Managing multiple active projects and balancing resources
Developing influential and collaborative relationships with key global stakeholders
Working with technical stakeholders and navigating technical roadmaps
Adapting plans and approach to accommodate cultural differences around the globe
Managing multiple vendors delivering technical work
Designing and executing successful programs with small and large groups across process, people, and technology

Requirements

Excellent communication and presentation skills
Patient, persistent, discrete, pragmatic/realistic and diplomatic
A starter and finisher with ability to persevere, package ideas into strategies, champion ideas and work through transformational change to deliver results even with levels of ambiguity present
Data-centric and analytical with good planning skills and fine attention to detail
Essential - both detail and 'big-picture' conscious
Essential - excellent negotiation and advocacy skills including ability to clearly communicate with technical and business stakeholders
Experienced in managing multiple active projects and balancing resource in line with business priorities
Creative and energetic team player who embraces change and a desire to continually improve
Strong ability to develop influential and collaborative relationships with key global stakeholders
Able to challenge how things are done at all levels and provide respectful but clear suggestions for improvement on process and operations with an impartial and holistic perspective
Proven track record in designing and executing successful programs with both small and large groups across process, people and technology in a global setting
Being able to work with technical stakeholders and navigate technical roadmaps, processes or concepts to effectively be able to translate these into needs
A clear understanding of cultural differences around the globe and ability to adapt plans and approach to accommodate
Experience working in a global team with international colleagues with ability to collaborate effectively across regions, disciplines and timezones
Experience managing multiple vendors delivering the majority of technical work
Appropriate Change / Program Management related qualifications
Genuine passion for video games, technology and end user experience preferred

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Location

United States, Los Angeles, CA

Contract Length

6 - 12 month

Compensation

$125,000 - $165,000 (per year)

Keywords

playstation sony interactive entertainment service delivery team

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