Field Technician - Bothell, WA, United States (flex hours/contract role)

Instacart

Part-Time Position

Summary

Transform the grocery industry with Instacart as a Field Technician in Bothell, WA, United States. Join a Flex First team that offers flexible hours and the opportunity to work with cutting-edge technology to enhance the in-store shopping experience for customers.

What you'll do

  • Work with the Hardware and Operations teams to diagnose and resolve issues, as well as deliver new features and improvements to Caper carts
  • Communicate with clients and represent Caper professionally on-site and virtually
  • Capture clear notes and other media to document understanding and resolution processes for issues encountered
  • Support new retail store setup of carts
  • Requires availability Monday through Friday and the ability to diagnose and resolve incident tickets on-site within 48 hours
  • Contracted role can provide supplemental income with flexible day and evening hours

Requirements

  • 1+ years of experience in technical support, mechanical engineering, hardware maintenance or related fields in a corporation or in a startup environment
  • Great troubleshooting skills to look beyond the task at hand and find creative solutions to simple and complex problems
  • Experience at handling wires, electronic circuits, computers and other devices and high-tech devices such as copiers, printers, POS systems; Basic knowledge of electrical engineering/wiring
  • Basic network knowledge in setup of Wi-Fi devices
  • Comfortable working with Windows, Android, Gmail, Google Drive, Excel, Slack, and troubleshooting tools and apps
  • Ability to travel out-of-state for training purposes and new store setups
  • Must have a vehicle and clean driving record

Apply

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Location

Bothell, WA, United States

Contract Length

Compensation

The compensation for this position is not listed.

Keywords

windows android gmail google drive excel slack

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