Field Technician - Bothell, WA, United States (flex hours/contract role)

Instacart

Part-Time Position

Summary

Transform the grocery industry with Instacart as a Field Technician in Bothell, WA, United States. Join a Flex First team that offers flexible hours and the opportunity to work with cutting-edge technology to enhance the in-store shopping experience for customers.

What you'll do

  • Work with the Hardware and Operations teams to diagnose and resolve issues, as well as deliver new features and improvements to Caper carts
  • Communicate with clients and represent Caper professionally on-site and virtually
  • Capture clear notes and other media to document understanding and resolution processes for issues encountered
  • Support new retail store setup of carts
  • Requires availability Monday through Friday and the ability to diagnose and resolve incident tickets on-site within 48 hours
  • Contracted role can provide supplemental income with flexible day and evening hours

Requirements

  • 1+ years of experience in technical support, mechanical engineering, hardware maintenance or related fields in a corporation or in a startup environment
  • Great troubleshooting skills to look beyond the task at hand and find creative solutions to simple and complex problems
  • Experience at handling wires, electronic circuits, computers and other devices and high-tech devices such as copiers, printers, POS systems; Basic knowledge of electrical engineering/wiring
  • Basic network knowledge in setup of Wi-Fi devices
  • Comfortable working with Windows, Android, Gmail, Google Drive, Excel, Slack, and troubleshooting tools and apps
  • Ability to travel out-of-state for training purposes and new store setups
  • Must have a vehicle and clean driving record

Apply

Click below to be taken to the Instacart hiring page.

Location

Bothell, WA, United States

Contract Length

Compensation

The compensation for this position is not listed.

Keywords

windows android gmail google drive excel slack

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