Community Growth Manager (12 Month Contract)

AirBnB

Contract Position

Summary

Join Airbnb's Hosting organization as a Community Growth Manager (Co-hosting) in North America, where you will lead the launch of a new marketplace and host community, driving revenue and business performance goals through strategic planning, relationship management, and program analysis to support the growth and success of hosts and co-hosts in the region.

What you'll do

Supporting recruitment and onboarding education for new Co-hosts
Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities
Designing, piloting, and testing new levers that support Co-host growth at scale
Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support
Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy
Adapting central programs to support regional objectives
Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education
Serve as the primary point of contact for Co-hosts. Advising and supporting them as they build their property management businesses
Building sentiment and feedback channels to size and package insights for product and central programs
Identify and pilot opportunities to increase overall success of Co-hosts
You will be responsible for revenue and host growth goals
You will develop new programs and initiatives
You will implement plans and evaluate overall efficacy to inform business initiatives
You will lead through inspiration, influence, and our core value of belonging
You will contribute meaningfully to a strategic outcome for Airbnb to unlock the next generation of hosts
You will support the development, execution and scale of pilots to accelerate evolving business verticals
Lead resource development for the Co-hosting community with engaging and high impact communications
Develop deep knowledge of your assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners
Support online and offline Community events (webinars, meetups, and workshops)

Requirements

5-7+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel
Strategic thinking and ability to drive growth
Entrepreneurial mindset and goal-driven
Strong project management skills
Sales or external relationship management experience
Ability to influence, negotiate, and build consensus
Excellent communication and interpersonal skills
Empathy for community and passion for revenue and growth
Deep understanding of recurring revenue business models
Strong leadership and inspiration abilities
Ability to work independently and handle ambiguity
Expertise in Excel, SQL, and analytical tools
Comfortable with technology solutions like Google Docs and Salesforce CRM
Experience with project management tools like Asana and Airtable

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Location

Mexico City, Mexico

Contract Length

12 Months

Compensation

The compensation for this position is not listed.

Keywords

asana airtable salesforce crm google docs sql

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