Community Growth Manager (12 Month Contract)

AirBnB

Contract Position

Summary

Join Airbnb's Hosting organization as a Community Growth Manager (Co-hosting) in North America, where you will lead the launch of a new marketplace and host community, driving revenue and business performance goals through strategic planning, relationship management, and program analysis to support the growth and success of hosts and co-hosts in the region.

What you'll do

  • Supporting recruitment and onboarding education for new Co-hosts
  • Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities
  • Designing, piloting, and testing new levers that support Co-host growth at scale
  • Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support
  • Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy
  • Adapting central programs to support regional objectives
  • Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education
  • Serve as the primary point of contact for Co-hosts. Advising and supporting them as they build their property management businesses
  • Building sentiment and feedback channels to size and package insights for product and central programs
  • Identify and pilot opportunities to increase overall success of Co-hosts
  • You will be responsible for revenue and host growth goals
  • You will develop new programs and initiatives
  • You will implement plans and evaluate overall efficacy to inform business initiatives
  • You will lead through inspiration, influence, and our core value of belonging
  • You will contribute meaningfully to a strategic outcome for Airbnb to unlock the next generation of hosts
  • You will support the development, execution and scale of pilots to accelerate evolving business verticals
  • Lead resource development for the Co-hosting community with engaging and high impact communications
  • Develop deep knowledge of your assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners
  • Support online and offline Community events (webinars, meetups, and workshops)

Requirements

  • 5-7+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel
  • Strategic thinking and ability to drive growth
  • Entrepreneurial mindset and goal-driven
  • Strong project management skills
  • Sales or external relationship management experience
  • Ability to influence, negotiate, and build consensus
  • Excellent communication and interpersonal skills
  • Empathy for community and passion for revenue and growth
  • Deep understanding of recurring revenue business models
  • Strong leadership and inspiration abilities
  • Ability to work independently and handle ambiguity
  • Expertise in Excel, SQL, and analytical tools
  • Comfortable with technology solutions like Google Docs and Salesforce CRM
  • Experience with project management tools like Asana and Airtable

Apply

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Location

Mexico City, Mexico

Contract Length

12 Months

Compensation

The compensation for this position is not listed.

Keywords

asana airtable salesforce crm google docs sql

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