Community Associate, Brisbane - Full Term Contract

WeWork

Contract Position

Summary

Join WeWork in Brisbane as a Community Associate on a full-term contract, where you'll be the primary point of contact for the community, supporting the Community Management team and fostering a collaborative environment among members through events and relationship-building.

What you'll do

  • Cover the front desk during set business hours and be an on-site point of contact
  • Greet members and guests with a warm and welcoming demeanor
  • Ensure all visiting guests are in accordance with WeWork's guest policy
  • Learn the names of members and guests to facilitate a sense of community
  • Anticipate member and guest needs before they arise
  • Keep the front desk clean and organized
  • Notify members of any food deliveries and couriers
  • Answer questions from members and guests related to the building
  • Provide feedback on programming types and evaluate events
  • Celebrate members' successes and milestones through gifts and notes
  • Distribute necessary info to promote events
  • Identify and execute opportunities to connect members with each other
  • Recommend local services and venues to members
  • Be active on the WeWork member network to engage members
  • Write and send broadcasts relating to building updates
  • Receive, process, sort, and organize all mail
  • Keep the mailroom organized and clean
  • Investigate, escalate, and resolve 'lost' packages
  • Track, audit, and organize keys collected and distributed
  • Manage keycard stock and request new inventory as needed
  • Collect keys and key cards upon move-out
  • Provide support for an automated coffee machine for guests and members

Requirements

  • College graduate with a four-year degree preferred, but not required
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Outstanding interpersonal and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion for entrepreneurial communities
  • Passion and understanding of WeWork’s mission and values
  • Proficient in basic computer skills

Apply

Click below to be taken to the WeWork hiring page.

Location

Brisbane, Australia

Contract Length

Full Term Contract

Compensation

The compensation for this position is not listed.

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Join WeWork in Brisbane as a Community Associate on a full-term contract, where you'll be the primary point of contact for the community, supporting the Community Management team and fostering a collaborative environment among members through events and relationship-building.