Part-Time Front Desk Associate, UMD

WeWork

Part-Time Position

Summary

As a Front Desk Associate at WeWork, you will be the welcoming face of the company, providing exceptional hospitality to members and guests while supporting the Community Management team on weekdays.

What you'll do

  • Greet all members and guests with a warm and welcoming demeanor
  • Cover the front desk during the building’s set business hours and be an on-site point of contact for members
  • Ensure visiting guests are registered and checked in accordance with WeWork’s guest policies
  • Provide orientation of spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported
  • Support with issuing and collect keys from members and guests as needed
  • Keep the front desk clean, organized and free of clutter at all times
  • Notify members of any food deliveries and packages
  • Learn the names of members and guests and get to know their businesses to facilitate the sense of Community WeWork is known for
  • Keep track of relevant member notes and information in WeWork systems
  • Answer questions from members and guests knowledgeably and offer appropriate WeWork products and solutions
  • Identify opportunities to celebrate members’ successes and milestones
  • Know and be able to explain WeWork policies and procedures to members and guests
  • Assist with handling mail and packages throughout the day including receiving, processing, sorting, and organizing
  • Monitor how spaces feel, look, smell, and sound and make adjustments when needed
  • Help maintain building amenities throughout the day such as restocking of the Community treat bowl, keycards, printers, etc
  • Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed

Requirements

  • Strong verbal and written communication skills
  • Comfortable with and proficient in basic computer skills
  • Secondary school certificate preferred but not required

Apply

Click below to be taken to the WeWork hiring page.

Location

College Park, MD United States of America

Contract Length

Compensation

The compensation for this position is not listed.

Keywords

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As a Front Desk Associate at WeWork, you will be the welcoming face of the company, providing exceptional hospitality to members and guests while supporting the Community Management team on weekdays.