Part-Time Front Desk Associate, Williamsburg

WeWork

Part-Time Position

Summary

As a Front Desk Associate at WeWork, you will be the welcoming face of the company, providing exceptional hospitality to members and guests while supporting the Community Management team on weekdays.

What you'll do

  • Greet all members and guests with a warm and welcoming demeanor
  • Cover the front desk during the building’s set business hours and be an on-site point of contact for members
  • Ensure visiting guests are registered and checked in accordance with WeWork’s guest policies
  • Provide orientation of spaces and relevant information to ensure all first-time visitors and guests feel welcome
  • Support with issuing and collecting keys from members and guests as needed
  • Keep the front desk clean, organized, and free of clutter at all times
  • Notify members of any food deliveries and packages
  • Learn the names of members and guests and get to know their businesses
  • Keep track of relevant member notes and information in WeWork systems
  • Answer questions from members and guests knowledgeably
  • Identify opportunities to celebrate members’ successes and milestones
  • Assist with handling mail and packages throughout the day
  • Monitor how spaces feel, look, smell, and sound and make adjustments when needed
  • Help maintain building amenities throughout the day
  • Respond to emergencies and incidents promptly and appropriately

Requirements

  • Strong verbal and written communication skills
  • Comfortable with and proficient in basic computer skills
  • Secondary school certificate preferred but not required
  • Experience in hospitality/retail or customer service (not required)
  • People-person with outstanding interpersonal skills
  • Comfortable and confident being the face of the brand
  • Ability to multitask while prioritizing member experience
  • Value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion and understanding of WeWork's mission and values

Apply

Click below to be taken to the WeWork hiring page.

Location

Brooklyn, NY United States of America

Contract Length

Compensation

$20 - $21 (per hour)

Keywords

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As a Front Desk Associate at WeWork, you will be the welcoming face of the company, providing exceptional hospitality to members and guests while supporting the Community Management team on weekdays.