Senior Market Manager, Luxe (12 month contract)

AirBnB

Contract Position

Summary

As a Senior Market Manager for Airbnb Luxe on a 12-month contract, you will be responsible for managing Luxe host accounts and acquiring high-quality inventory in LATAM, collaborating with other Airbnb teams to build market presence and support Luxe hosts for account optimization and growth.

What you'll do

  • Source and build best-in-class partnerships with luxury hosts and top-connected individuals in LATAM for access to elite luxury homes
  • Prospect new potential hosts through external research, networking, and partnerships with luxury homes & real estate professionals
  • Expertly position and communicate Airbnb Luxe’s value proposition to new partners via phone, email, and in-person
  • Add net new hosts by qualifying and moving leads through the funnel as quickly as possible, achieving defined quarterly goals
  • Find supply in and launch new markets: Own market launches including supporting lead generation and coordinating cross functionally with home quality, guest services, and other teams
  • Coordinate with broader Supply team to build on-platform Airbnb Luxe inventory through hosts & connectors
  • Support onboarding of all listings for assigned hosts
  • Hold regular optimization calls and business reviews with hosts to understand challenges and identify opportunities to optimize region; provide data-driven insights and take actions to support hosts to meet and exceed quarterly/annual goals
  • Create and deploy scaled strategies to effectively manage & optimize long-tail Luxe Hosts in your region
  • Educate hosts on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
  • Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
  • Develop strong and long-lasting partnerships to ensure long-term market success
  • Autonomously define growth opportunities across existing and new hosts and independently develop data-driven action plans
  • Serve as the luxury expert at Airbnb, working with internal stakeholders and external partners to grow the Airbnb Luxe business in LATAM
  • Prioritize a Host-centric approach to ensure we deliver on the Airbnb brand promises and highlight the opportunities that Airbnb brings as a platform
  • Exhibit entrepreneurial spirit by embracing critical questioning, innovation, service, and continuous improvement, while quickly adapting to changes in the business environment
  • Deliver clear written and verbal communication. Proactively think about stakeholders’ informational needs; prepare and deliver content in formats that are clear and informative
  • Understand desirable vs. undesirable neighborhoods, pricing trends, home types and design themes, competitors, etc.
  • Understand market dynamics and develop localized pitches for the right homes
  • Leverage internal data & external insights to drive decision-making as well as influence hosts toward optimal performance

Requirements

  • 7+ years of relevant work experience with sales and account management background as well as an understanding of strategic partnerships and/or marketing and operational experience
  • Experience working in luxury travel or real estate, in a capacity where you had to work cross-functionally and across diverse teams to influence change
  • Strong knowledge of luxury homes and hospitality landscape
  • Strong executive presence and the ability to effectively influence top leaders internally and externally within the industry
  • Excellent negotiation skills
  • Proven track record of meeting and exceeding defined goals
  • Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever-changing startup environment
  • Strong written and verbal communicator
  • Fluent in English & Spanish

Apply

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Location

Mexico City, Mexico

Contract Length

12 Months

Compensation

The compensation for this position is not listed.

Keywords

airbnb luxe airbnb latam mexico city english spanish

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Contract Position

As a Senior Market Manager for Airbnb Luxe on a 12-month contract, you will be responsible for managing Luxe host accounts and acquiring high-quality inventory in LATAM, collaborating with other Airbnb teams to build market presence and support Luxe hosts for account optimization and growth.