Part-Time Community Associate, 30 Hudson

WeWork

Part-Time Position

Summary

As a Front Desk Associate at WeWork, you will be the welcoming face of the hospitality team, providing support to members and guests in a vibrant community environment.

What you'll do

  • Greet all members and guests with a warm and welcoming demeanor
  • Cover the front desk during the building’s set business hours and be an on-site point of contact for members
  • Ensure visiting guests are registered and checked in accordance with WeWork’s guest policies
  • Provide orientation of spaces and relevant information to ensure all first-time visitors and guests feel welcome
  • Support with issuing and collecting keys from members and guests as needed
  • Keep the front desk clean, organized, and free of clutter at all times
  • Notify members of any food deliveries and packages
  • Learn the names of members and guests and get to know their businesses to build relationships
  • Keep track of relevant member notes and information in WeWork systems
  • Answer questions from members and guests knowledgeably and offer appropriate WeWork products and solutions
  • Identify opportunities to celebrate members’ successes and milestones
  • Know and explain WeWork policies and procedures to members and guests
  • Recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
  • Assist with handling mail and packages throughout the day including receiving, processing, sorting, and organizing
  • Monitor building amenities and make adjustments when needed
  • Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed

Requirements

  • People-person
  • Outstanding interpersonal skills
  • Comfortable being the face of the brand
  • Strong verbal and written communication skills
  • Basic computer skills
  • Secondary school certificate preferred

Apply

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Location

30 Hudson St

Contract Length

Compensation

The compensation for this position is not listed.

Keywords

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As a Front Desk Associate at WeWork, you will be the welcoming face of the hospitality team, providing support to members and guests in a vibrant community environment.