Part-Time Front Desk Associate, 1701 Rhode Island

WeWork

Part-Time Position

Summary

As a Front Desk Associate at WeWork, you will be the welcoming face of the hospitality team, providing support to members and guests in a vibrant and dynamic work environment.

What you'll do

  • Greet all members and guests with a warm and welcoming demeanor
  • Cover the front desk during the building’s set business hours and be an on-site point of contact for members
  • Ensure visiting guests are registered and checked in accordance with WeWork’s guest policies
  • Provide orientation of spaces and relevant information to ensure all first-time visitors and guests feel welcome
  • Support with issuing and collecting keys from members and guests as needed
  • Keep the front desk clean, organized, and free of clutter at all times
  • Notify members of any food deliveries and packages
  • Learn the names of members and guests and get to know their businesses
  • Keep track of relevant member notes and information in WeWork systems
  • Answer questions from members and guests knowledgeably and offer appropriate WeWork products and solutions
  • Identify opportunities to celebrate members’ successes and milestones
  • Know and explain WeWork policies and procedures to members and guests
  • Know and recommend local services and amenities
  • Assist with handling mail and packages throughout the day
  • Monitor building amenities and respond to emergencies and incidents promptly
  • Maintain building amenities throughout the day
  • Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed

Requirements

  • Secondary school certificate preferred but not required
  • Strong verbal and written communication skills
  • Comfortable with basic computer skills
  • Experience in hospitality/retail or customer service (not required)
  • People-person with outstanding interpersonal skills
  • Comfortable being the face of the brand
  • Ability to multitask and prioritize member experience
  • Values integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
  • Passion and understanding of WeWork's mission and values

Apply

Click below to be taken to the WeWork hiring page.

Location

Washington, DC United States of America

Contract Length

Compensation

The compensation for this position is not listed.

Keywords

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As a Front Desk Associate at WeWork, you will be the welcoming face of the hospitality team, providing support to members and guests in a vibrant and dynamic work environment.