Senior Billing Operations Specialist (Contract)

Instacart

Contract Position

Summary

This job is for a Senior Billing Operations Specialist (Contract) at Instacart. The role involves handling order entry, billing, and customer inquiries, as well as documenting controls and procedures. The position requires strong communication skills and the ability to work collaboratively across different departments.

What you'll do

  • Responsible for order entry, billing, and customer inquiry operations
  • Document controls and procedures surrounding process flows
  • Analyze and report on metrics
  • Collaborate with Sales, Account managers, and Data Engineering
  • Assist with quarterly and annual audit requirements
  • Perform special, ad-hoc projects as needed

Requirements

  • Excited about working in a high-growth, dynamic company environment
  • Exceptional written and verbal communication skills using a variety of communication channels
  • Consistent and appropriate sense of urgency combined with proper discretion in resolving issues
  • Proven track record of achieving business objectives while constantly demonstrating the utmost integrity
  • More than 3+ years’ experience in one or more of the following areas or combination thereof: Order to Cash, Billing, and/or Accounts Receivable functions
  • Bachelor’s Degree or higher, (Finance or Accounting preferred)
  • 3+ years’ professional experience
  • Experience with customer relationships, handling of billing/invoicing issues is required
  • Experience with GL systems, CRM systems, and Microsoft Excel

Apply

Click below to be taken to the Instacart hiring page.

Location

Canada - Remote

Contract Length

Minimum of six (6) months

Compensation

$40 - $45 (per hour)

Keywords

order to cash billing accounts receivable gl systems crm systems microsoft excel

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