Market Manager - CRM and Engagement, France (Fixed Term Contract)

AirBnB

Contract Position

Summary

As a Market Manager (CRM and Engagement) for France, you will be responsible for managing and acquiring high-quality inventory at scale, building Airbnb's market presence in France, and developing localized supply management strategies.

What you'll do

  • Create and deploy scaled marketing strategies to effectively manage & optimize tens of thousands of Host accounts in France through scaled communication
  • Build and manage partner relationships within a small pool of 30 hosts in France
  • Coordinate with the central engagement team to have a unified comms calendar for hosts in France
  • Support host community programs in your region
  • Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
  • Prospect and onboard new, high quality supply at scale in France
  • Maintain a baseline understanding of the technical integration of various software partners
  • Represent Airbnb in external meetings and at industry conferences
  • Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
  • Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success

Requirements

  • Approximately 4 years of CRM experience/account management in a consumer-facing, fast-paced company
  • Solid track record of successfully managing and executing large-scale, complex, high volume B2C email campaigns and cross-functional projects
  • Proven experience working cross-functionally
  • Strong time management and prioritization skills. Bias towards efficiency - doing more with less
  • Excellent storytelling and presentation skills and ability to communicate effectively with clients at scale via email, online events, in product (banner, action cards)
  • Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
  • Strong sense of ownership and entrepreneurial spirit
  • The ability to get things done with constantly changing priorities, projects and deadlines
  • Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
  • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
  • Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
  • Charismatic self-starter who is resourceful and self-sufficient
  • English and French fluency
  • Based in Paris

Apply

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Location

Paris, France

Contract Length

8 Months

Compensation

The compensation for this position is not listed.

Keywords

crm engagement marketing strategies host outreach strategy data analysis software integration client communication email campaigns cross-functional collaboration time management presentation skills quantitative skills ownership entrepreneurial spirit strategic execution fluency in english and french

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