Market Manager - CRM and Engagement, France (Fixed Term Contract)


Contract Position


As a Market Manager (CRM and Engagement) for France, you will be responsible for managing and acquiring high-quality inventory at scale, building Airbnb's market presence in France, and developing localized supply management strategies.

What you'll do

  • Create and deploy scaled marketing strategies to effectively manage & optimize tens of thousands of Host accounts in France through scaled communication
  • Build and manage partner relationships within a small pool of 30 hosts in France
  • Coordinate with the central engagement team to have a unified comms calendar for hosts in France
  • Support host community programs in your region
  • Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
  • Prospect and onboard new, high quality supply at scale in France
  • Maintain a baseline understanding of the technical integration of various software partners
  • Represent Airbnb in external meetings and at industry conferences
  • Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
  • Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success


  • Approximately 4 years of CRM experience/account management in a consumer-facing, fast-paced company
  • Solid track record of successfully managing and executing large-scale, complex, high volume B2C email campaigns and cross-functional projects
  • Proven experience working cross-functionally
  • Strong time management and prioritization skills. Bias towards efficiency - doing more with less
  • Excellent storytelling and presentation skills and ability to communicate effectively with clients at scale via email, online events, in product (banner, action cards)
  • Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
  • Strong sense of ownership and entrepreneurial spirit
  • The ability to get things done with constantly changing priorities, projects and deadlines
  • Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
  • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
  • Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
  • Charismatic self-starter who is resourceful and self-sufficient
  • English and French fluency
  • Based in Paris


Click below to be taken to the AirBnB hiring page.


Paris, France

Contract Length

8 Months


The compensation for this position is not listed.


crm engagement marketing strategies host outreach strategy data analysis software integration client communication email campaigns cross-functional collaboration time management presentation skills quantitative skills ownership entrepreneurial spirit strategic execution fluency in english and french

Similar Jobs

Looking for something similar to this position from AirBnB? Check out our positings below.

2 months ago
Boston, MA
Part-Time Position

This part-time contractor role as an Email Marketing Associate involves managing email campaigns and push notifications, optimizing results, and ensuring a positive customer experience through accurate content and functional links.