Field Technician - New Jersey, United States (flex hours/contract role)


Part-Time Position


Field Technicians at Caper work with Caper Carts to diagnose and resolve hardware and software issues, provide feedback on the state of hardware and software in the field, and collaborate with teammates to contribute to the future of grocery. This is a flexible, part-time contract role with competitive compensation and benefits.

What you'll do

  • Diagnose and resolve hardware and software related issues
  • Work with tickets submitted via the Support Portal
  • Provide feedback on the state of hardware and software
  • Collaborate with teammates to contribute feedback, ideas, and processes
  • Communicate with clients and represent the company professionally
  • Capture clear notes and media to document understanding and resolution processes
  • Requires availability Monday through Friday
  • Work independently in the field with limited supervision
  • Troubleshoot and find creative solutions to simple and complex problems
  • Handle wires, electronic circuits, computers, and other devices
  • Setup Wi-Fi devices
  • Comfortable working with various software and troubleshooting tools
  • Ability to travel out-of-state for training purposes
  • Must have a vehicle and clean driving record
  • Competitive salary including a monthly retainer
  • Flexible schedule


  • 1+ years of experience in technical support, mechanical engineering, hardware maintenance or related fields in a corporation or in a startup environment
  • Great troubleshooting skills to look beyond the task at hand and find creative solutions to simple and complex problems
  • Experience at handling wires, electronic circuits, computers and other devices and high-tech devices such as copiers, printers, POS systems; Basic knowledge of electrical engineering/wiring
  • Basic network knowledge in setup of Wi-Fi devices
  • Comfortable working with Windows, Android, Gmail, Google Drive, Excel, Slack, and troubleshooting tools and apps
  • Ability travel-out-of-state for training purposes
  • Must have a vehicle and clean driving record.


Click below to be taken to the Instacart hiring page.


New Jersey, United States

Contract Length


The compensation for this position is not listed.


caper carts support portal hardware software deep learning computer vision smart shopping carts cashierless capabilities hardware and operations teams incident tickets technical support mechanical engineering hardware maintenance electrical engineering wi-fi devices windows android gmail google drive excel slack troubleshooting tools and apps

Similar Jobs

Looking for something similar to this position from Instacart? Check out our positings below.

14 days ago
$89,000 - $130,000 (per year)
New York, New York, USA
Contract Position

This job involves overseeing the procurement contracts process, reviewing and negotiating vendor agreements, and collaborating with internal stakeholders to ensure smooth procurement processes at Datadog.

17 days ago
United States - Remote
Contract Position

This job involves supporting all aspects of the deal process, including pricing, deal structuring, operational execution, and compliance, to impact the effectiveness of the sales organization. The role requires experience in cross-functional team leadership, strategy development, program implementation, and strong communication skills to facilitate the deal life cycle effectively.

Contract Position

This job involves being a Production Designer for B2B Events on a contract basis at Neo4j, where the focus is on creating impactful booth designs and other event assets to support the growth of the developer-first brand.

Part-Time Position

Seeking a contract I.T Service Technician in Brantford, ON with 2-4 years of experience, basic knowledge of Android/WiFi setups, and skills in Desktop Support, Servers, Printers, and Hardware. Good English communication, customer-friendly, and adaptable candidates needed to provide hardware/software support and feedback for smart shopping carts at Caper.