Warehouse Technician - Toronto, Canada (flex hours/contract role)
Instacart
Part-Time PositionSummary
This job is for a Warehouse Technician in Toronto, Canada. It is a contract role with flexible hours. The technician will be responsible for maintaining, monitoring, and testing smart shopping carts, as well as providing technical support for hardware and software.
What you'll do
- Provide maintenance, monitoring, and testing of smart carts for multiple, geographically dispersed sites as backup support to cart configuration and setup.
- Liaise with internal Team members to optimize hardware, software, repairs, replacement, or modification of systems or services as may be required.
- Provide or assist in the technical support for existing and newly setup carts.
- Performing equipment installation, configuration, testing, and addressing technical troubleshooting for end users.
- Provide or assist on a best effort basis the technical support for non-standard peripheral devices and software.
- Performing equipment installation, configuration, and testing
- Addressing technical troubleshooting
Requirements
- 2-4 years of experience in this role
- Basic knowledge of Android and/or WiFi configuration and setups
- Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and Android
- Good English communication skills
- Customer friendly and adaptable
- Provide maintenance, monitoring, and testing of smart carts
- Liaise with internal Team members to optimize hardware, software, repairs, replacement, or modification of systems or services
- Provide or assist in the technical support for existing and newly setup carts
- Perform equipment installation, configuration, testing, and addressing technical troubleshooting for end users
- Provide or assist on a best effort basis the technical support for non-standard peripheral devices and software
- Enjoy learning about and working directly with software and hardware of new technology
- Highly organized with strong verbal and written communication skills
- Customer-focused orientation
- Willing to work independently with limited supervision
- A logical thinker who can connect the dots when a complex challenge arises
- Collaborative attitude who enjoys working with a team to solve problems
- Requires knowledge of: WiFi setups & configurations and wiring of routers
- Experience working with communication tools such as slack, google sheets & email
- Investigate and resolve intermittent problems -provide troubleshooting and assist software support team
- Ability to learn quickly and follow established procedures
- Ability to work in a warehouse environment and lift up to 35 kilograms
- Must be meticulous and diligent with tracking materials with serial numbers
- Ability to think out of the box and roll up their sleeves when needed
- College diploma or university degree in the field of computer science and/or information technologies (Nice to Have)
- Access to a vehicle and willingness to travel to sites in US & Canada to perform cart setup and installations (Nice to Have)
Apply
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Location
Toronto, CanadaContract Length
Compensation
The compensation for this position is not listed.Keywords
android wifi desktop support laptops servers printers hardware support posSimilar Jobs
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