Fraud & Identity Specialist (Contract)
Instacart
Contract PositionSummary
The job is a 6-month contracted position at Instacart for a Fraud & Identity Specialist. The role involves reviewing transactions in real-time to prevent fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security and stability of the Instacart platform.
What you'll do
- Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
- Maintain a queue of inbound customer appeals with time management and prioritization skills
- Recognize and present opportunities to improve and drive tasks to full resolution
- Complete live/historical data reviews with a detail-oriented approach
- Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
Requirements
- Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
- Maintain a queue of inbound customer appeals with time management and prioritization skills
- Recognize and present opportunities to improve and drive tasks to full resolution
- Complete live/ historical data reviews with a detail-oriented approach
- Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
Apply
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Location
United States - RemoteContract Length
6 MonthsCompensation
$2,300 (per hour)Keywords
zendesk excel/ google sheetsSimilar Jobs
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$2,300 (per hour)
United States - Remote
Contract Position
The job is a 6-month contracted position at Instacart for a Fraud & Identity Specialist. The role involves reviewing transactions in real-time to prevent fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security and stability of the Instacart platform.