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People Ops

A full-time, ongoing job with Close

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Job Details

  • Company
  • Close
  • Posted
  • 4 months, 1 week ago
  • Commitment
  • Full Time
  • Ongoing
  • Additional Info
  • Remote Position
  • Parental Leave Offered
  • Languages
  • Job Posting is in English

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Job Description

⚠️ Please note that interviews for this role will begin the second week of January.

About Us
At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in sales automation—helping companies to close more deals, faster than ever. 

Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team that is dedicated to building a product our customers love.

Our organization is growing and with each new team member comes additional logistics and responsibilities. Our current People Ops Team of 2 is looking for someone to own all human resources and business administration while supporting larger company priorities. 

About You
You know this space. You’ve worked in an environment where the day to day changes as you juggle a variety of short-term tasks and prioritize long-term goals.  You have at least 3 years experience with SMB administration and human resources. This means you can walk in on day one and manage insurance benefits, government compliance and workers compensation with minimal oversight.  

You are a Mac user who is comfortable working remotely as part of a small team with a high level of autonomy and exceptional communication skills for this type of environment.  You are reliable; people depend on you for stability. You’re the first person friends call to help with life-admin related questions (reviewing contracts, obtaining health insurance, tax related questions). You’re a care-taker, helper and love extending that support and thoughtfulness into your work. People would describe you as “warm, approachable and kind”.  

You ♥ administrative tasks. Working behind the scenes feels rewarding. Reading the fine print is your forte - you have an exceptional eye for detail. Your day-to-day sense of accomplishment comes from checking off tasks and supporting a business, while a long-term sense of accomplishment comes from developing more effective processes and providing healthy support to all team members. You know how to anticipate needs, have the confidence to proactively ask for help and get shit done.   

You practice ruthless prioritization and know how to effectively manage your time while collaborating and communicating in an asynchronous working environment. You have a natural balance of linear and creative mindset; someone that is highly organized yet resourceful and imaginative in solutions. You have integrity, are trustworthy, self-aware. You understand the work environment may require last minute needs and part of your responsibility is to respond effectively.  

You are based in the US. 

About The Job
You will be taking ownership over many existing business and people operation systems while suggesting new practices to improve as we grow. We currently use Slack, Gusto, PurelyHR, GSuite, Dropbox and Confluence to name a few.  The list below should be something you genuinely find enjoyable, as the majority of your day is spent here.

You should be familiar with and have the ability to take ownership over the following areas of the business and know how to improve them.  

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